Privacy Policy

1. Who We Are

This website is operated by Dragos Danaila Web Design.

Website: dragosdanaila.co.uk
Email: contact@dragosdanaila.co.uk
Location: Plymouth, United Kingdom

For the purposes of UK data protection law, Dragos Danaila Web Design is the data controller responsible for the personal information collected through this website.

2. Information We Collect

When you contact us, request a consultation or submit a form through this website, we may collect:

  • Your name
  • Business or company name
  • Email address
  • Telephone number
  • Website address
  • Information about your business or proposed project
  • Estimated budget and preferred timescale
  • Any other information you voluntarily provide
  • Technical information such as your IP address, browser and device information
Please do not submit sensitive personal information through the contact form unless it is necessary.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiry
  • Provide information about our services
  • Prepare estimates, quotations or proposals
  • Arrange a consultation
  • Communicate with you about your project
  • Provide website design, hosting, maintenance or SEO services
  • Maintain business and accounting records
  • Protect the security and operation of our website
  • Comply with legal and regulatory obligations
We will not use information submitted through the contact form for unrelated marketing unless you have separately agreed to receive marketing communications.

4. Our Lawful Basis for Processing

We process personal information where:

  • It is necessary to respond to your enquiry or take steps at your request before entering into a contract
  • It is necessary to perform a contract with you
  • We have a legitimate interest in operating, protecting and improving our business and website
  • We are required to comply with a legal obligation
  • You have provided consent where consent is specifically requested
Where we rely on consent, you may withdraw that consent at any time.

5. How We Share Your Information

We do not sell your personal information.

We may share information only where necessary with trusted service providers that help us operate the website and deliver our services, including:

  • Website hosting providers
  • Email providers
  • Website form and security providers
  • Payment or accounting service providers
  • Professional advisers
  • Authorities where disclosure is required by law
These providers may only use your information for the services they provide to us.

6. Website Forms and Email

Information submitted through our website forms may be stored securely within the WordPress website database and sent to us by email.

Although we take reasonable measures to protect personal information, no method of transmission over the internet can be guaranteed to be completely secure.

7. Cookies and Analytics

This website may use essential cookies required for security and proper operation.

We may also use analytics or other non-essential cookies to understand how visitors use the website. Where required, these cookies will only be placed after you have provided your consent through the cookie banner.

More information is available through our cookie settings.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary.

General enquiries that do not lead to a working relationship will usually be retained for up to 12 months.

Information relating to customers, contracts, invoices and accounting records may be retained for longer where required for legal, tax or business purposes.

When information is no longer required, it will be securely deleted or anonymised.

9. International Data Transfers

Some technology providers may process information outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate protections and safeguards are in place in accordance with applicable UK data protection law.

10. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent
  • Make a complaint about how your information is used
To exercise any of these rights, please contact us using the email address provided on this page.

11. Complaints

Please contact us first if you have concerns about how your personal information is being used.

You also have the right to make a complaint to the Information Commissioner’s Office, known as the ICO.

Information Commissioner’s Office

12. Third-Party Links

This website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.

The latest version will always be published on this page with the date it was last updated.

14. Contact Us

For privacy-related questions or requests, please contact:

Dragos Danaila Web Design
Plymouth, United Kingdom
Email: contact@dragosdanaila.co.uk
Website: dragosdanaila.co.uk

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